Thursday, August 14, 2003

India the offshore base for MNC

The sector of BPO in India is busy growing alongside the booming IT industry. Together the BPO industry and IT sector offers cost-effective, super fluent back-office services to the clients from US and Europe – who are seeking to reduce massive operational costs and a lot of headache with that. The companies outsourcing their operations to focus on the key areas rather than mulling over petty operations like accounts, inventories or contact centers.

The trend of offshore is on fast track India with major MNC building their bases here. Microsoft, Oracle, Amex, P&G, HSBC, Amex, Aviva Bank and many others have built large shared service centers in locations like India. As such BPO Industry in India is on a roll while consistently registering phenomenal growth. Even the Indian government is making rigorous for BPO in India. It looks like that the BPO is here to stay.