The Increasing Demand for BPO services in India!

Studies by outsourcing-center.com found that 64% of those who executed outsourcing services preferred India for their back-up commercial activities. Contrary to it Philippines, Malaysia and China together got only 2-3% of the total share. This puts India inevitably ahead of its closet rivals and making it the future destination as the BPO destination.

The yardstick to measure the presence of BPO in India can be seen in the global economic preferences. With the companies in US looking forward to remit their outsourcing or back up operations to India, the demand here – in India for quality BPO services is ever growing. Even Philips NV of Netherlands is looking at India for locating its global business process outsourcing (BPO) center, the finance director of Philips India, Bruce Inglis, said. Thus Philips NV becomes another major business house looking for India for its BPO operations.

Major US firms like DEL, LG, Ford, GE and many others are outsourcing business from India. Reports from Gartner estimates that by 2004 offshoring will be on the priority list for all US companies. And India is ready to grab most out of it. Studies reveal that 80% of US executive boardrooms will have discussed offshore outsourcing. And India remains their first priority for BPO.