BPO India Jobs : Whats the next Professional step?

Date : 28th September 2004

By now, everybody is familiar with the working lifestyle of Business Processing Outsource or BPO employees. Increasing Stress levels being ignored in return for the voracity of better lifestyle and easy money. But, has the thought of professional education crossed their minds. The issue is whether this ignoring of stress levels is really worth all the efforts and what follows after the stint at the BPO Industry?

According to a recent study, apart from an erratic schedule – sleeping when the world is awake and working away when the world retires to bed that kills not only their family lives, but also their personal life. The regular BPO employee who is mostly a graduate or undergraduate goes through a harrowing time if they wish to switch careers. Hopping from BPO to BPO being the only alternative.

Most of these graduates do not acquire a professional qualification in the notion that having a BPO job brings completeness. Though there are BPOs offering opportunities for further education these options have very few takers, reasons ranging from lack of desire to dipped confidence levels, disturbed sleep patterns, lack of concentration, increased stress levels and lack of funds that are mostly blown away on leading a trendy lifestyle.

The Solution for these issues is simple but it needs immediate implementation so as to derive better results –professionally as well as personally.

Regarding the increasing stress levels among BPO employees, More and more therapeutic sessions should be added to the schedule. A daily twenty-minute Yoga and meditation would help in increasing concentration levels, understanding one self better and understanding emotions. These meditative exercises would also prevent the BPO employees from getting into unwanted and tangled relationships. None of the BPOs have these psychotherapy sessions at present.

Also, There should be a team of expert counselors / psychologists available twenty-four hours. They may act as mentors and act as good purgatory agents if an employee wants to vent his / her feelings in cases of disturbed social life. This may be one of the greatest ways of directing our BPO youth towards a safe future.

Priyanka.S.