BPO ancillaries to mark tremendous growth

In a national service sector meeting organized by the Confederation of Indian Industry (CII) in Bangalore on Friday Infosys CFO, Mr. Mohandas Pai said the ancillary or the supportive services to BPO will triple within few years time. Ancillary services like transportation, food, training and facilities management will continue to growth with the growth of BPO in India. By the year 2007 – the supportive industry to BPO sector will approximately reach Rs. 9,000 crores.

Mr. Pai also warned vendors to implement quality measures, as the BPO customers will come hard while selecting purveyors. The ancillary segment to the India BPO industry expected to employ 600 thousand people within the year 2007.