Things are Looking Up for the BPO Industry

BPO India is on a roll with the industry estimated to be worth around $11 billion. And if that’s not good enough, analysts are predicting that the Indian BPO industry is about to witness a 5-fold growth in the coming five years. However, this growth is possible only if factors like the industrial trends, Government policies and investors act in favour of promoting industrial requirements like education, infrastructure, etc.

As estimated, by 2012 the Indian BPO industry will be worth $50 billion with the capability of providing more than one to two million jobs. If everything goes as experts predicted, India will surely see 2.5% increase in its GDP. Factors that could help contribute to this growth would include safeguarding India’s reputation as a cost effective outsourcing resort, setting up more BPO hubs and imparting training sessions to its call centre employees.

The evolution of the Indian BPO industry is inevitable and the country is surely witnessing a change with respect to the maturity in this industry and who knows, with the face of BPO India changing, we might even witness an extension with regards to the tax benefits which would simply lead to more productivity and more profits.