Date : 18th October 2004
General Motors India (GMI) the automotive leaders with a record sales of 3207 cars in September 2004, are all set to set up a Giant Business Process Outsourcing (BPO) in India.
This BPO in India would provide hassle-free services is the First of its kind by any automaker in the country and, would be integrated with the company's after sales facility and be available on a unique single number across India from December 1, GMI chief operating officer Rajeev Chaba said in a statement on Friday (Oct 15, 2004). Starting with the National Capital Region on October 20, the BPO will be run by GMI and would not be a select dealer driven activity.
This BPO would be the face of GMI eventually encompassing all facets of in-bound and out-bound relationship servicing and marketing, he said. Anyone calling 3030-8080 from anywhere in the country would be charged only for a local call with all distance charges being borne by the company. Earlier, General Motors is known to have also sold 1,062 units of Chevrolet Optra.
This BPO in India would provide hassle-free services is the First of its kind by any automaker in the country and, would be integrated with the company's after sales facility and be available on a unique single number across India from December 1, GMI chief operating officer Rajeev Chaba said in a statement on Friday (Oct 15, 2004). Starting with the National Capital Region on October 20, the BPO will be run by GMI and would not be a select dealer driven activity.
This BPO would be the face of GMI eventually encompassing all facets of in-bound and out-bound relationship servicing and marketing, he said. Anyone calling 3030-8080 from anywhere in the country would be charged only for a local call with all distance charges being borne by the company. Earlier, General Motors is known to have also sold 1,062 units of Chevrolet Optra.
Priyanka. S.
