BPO-The Latest Indian Mantra


BPO has been the latest mantra in India today. As the current sources of revenue face slower growth, software companies are trying new ways to increase their revenues. BPO India is top on their list today. IT service companies are making a quick entry into the BPO space on the strength of their set of existing clients.

The philosophy behind outsourcing to Indian BPO is specific, do what you do best and leave everything else to business process outsourcers. Companies are moving their non-core business processes to outsource providers. BPO saves precious management time and resources and allows focus while building upon core competencies.

The list of functions being outsourced to BPO India is getting longer by the day. Call centers apart, functions outsourced span purchasing and disbursement, order entry, billing and collection, human resources administration, cash and investment management, tax compliance, internal audit, pay roll, the gets longer everyday. In view of the accounting scandals in 2002 (Enron, WorldCom, Xerox, etc), more and more companies are keen on keeping their investors happy. Hence, it is important for them to increase their profits. Investing in BPO India is one such way to increase their profits and if done well, it results in increasing shareholder value.

Jesmine